A growing Carlsbad, CA company is seeking a dynamic customer service representative lead (CSR) with experience. Candidates must have excellent communication skills and be professional. Training will be hands on as well as online learning about the company's well known, high-end home improvement products.
This is a key role that receives all inbound California customer inquiries. In addition to the responsibility of scheduling the field sales team and installers for onsite client appointments and successfully negotiate times to match client needs with the team's availability, you would also handle supervisory/lead tasks. You will also ensure that the client is taken care of from inquiry to installation and be available to answer questions or resolve problems that arise.
Casual but very fast paced office that operates as a team to deliver a high quality product and service.

Hours: Mon to Fri, 8 am to 5 pm
Location: Carlsbad, CA
Pay: $16/hr to $18/hr DOE
 
Requirements:
• Exceptional customer communication and problem resolution skills
• Strong background in Customer Service
• Accurate data entry
• Able to multi-task and thrive with interruptions & changing priorities
• Experience scheduling appointments for a field based team preferred, but not required

 
To Apply:
• Email your resume to: This email address is being protected from spambots. You need JavaScript enabled to view it. - preferably in MS Word
• Insert the job title in the subject line of your email with your resume
• Tell me why you would be a good fit
 
About Premierehire

Premierehire is the recruiting arm for an exclusive base of extraordinary companies in San Diego County helping them find and engage top talent for full time career opportunities. We work closely with you to ensure the opportunity is a good fit and to provide you with the tools and preparation for a great new hire experience. 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Contact Center

760.579.0248
1.855.579.0248
This email address is being protected from spambots. You need JavaScript enabled to view it.
  2385 Camino Vida Roble
Suite 114
Carlsbad, CA 92011

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