Carlsbad, CA (north county San Diego) sporting goods company needs an exceptional customer service person to manage their sponsored athletes, both domestic and international, ensuring they have the right products. Responsibilities include processing contracts, orders, exchanges, and building strong relationships. This is a FT, M-F opportunity with growth potential. Strong computer skills required including QuickBooks.
Title: Customer Service
Position: Contract to Hire
Location: Carlsbad, CA
Hourly Wage: $14.00 - $16.00 (DOE)
Hours: Monday-Thursday 8-5, and Friday 7-4
• Manage 1200 sponsored players both domestic and international
• Data Entry: updating all new contracts in Access, creating folders and packing slips in QuickBooks for every contract
• Evaluate Team leader recommendations for sponsorship that must be approved
• Add new players in the system using Access and QuickBooks
• Process returned contracts, check all orders for accuracy & process payments
• Respond to emails and phone calls that include status of the contract, missing product, exchanges, placing additional orders, resending and renewing contracts
• Great attention to detail
• Customer service oriented with excellent phone skills
• Builds and maintains strong player relationships
• Ability to work in a fast pace environment
• A self-motivated can-do attitude
• Excellent communication skills both verbally and written
• Resolves problems quickly and efficiently
• Positive attitude
• Team player and willingness to help others in the office
1. Upload your resume to: www.premierehire.com
2. Email your resume to: gsalgado@ premierehire.com - preferably in MS Word
3. Insert the job title in the subject line of your email with your resume.
Premierehire is the recruiting arm for an exclusive base of extraordinary companies in San Diego County helping them find and engage top talent for full time career opportunities. We work closely with you to ensure the opportunity is a good fit and to provide you with the tools and preparation for a great new hire experience.
If you are interested in being considered for other opportunities, please Apply Online.