A well-funded, game-changing technology startup company is looking for an outgoing, positive customer experience rep to be the first line of contact and support for their VIP clients. Having proven the effectiveness of the company’s model in 2015 and grown rapidly in 2016, they are currently positioned for rapid growth in 2017 and beyond; potentially the next Airbnb in their industry. Work in a fast-paced, dynamic environment with lots of other smart and motivated peers. Great growth opportunities. Interviewing now for placement asap.
Title: Customer Experience Representative
Position: Direct Hire
Location: Woodland Hills, CA
Hourly Wage: $18.00/HR - $22.00/HR DOE
Hours: Rotating hours between the staff inc. weekends; OT as needed
• Answer all inbound calls and e-mails during business hours
• Respond to inquiries from potential clients
• Assist sales by giving clients up to date information
• Track and report on all inbound buyer and seller contacts
• College graduate
• A year or more of customer service, sales, or inside sales experience
• Projects confidence but has the prudence to ask for help
• Excellent communication/organizational skills with the ability to multi-task
• Demonstrates exceptional problem-solving
• Proficient in tools such as Microsoft Word, Excel, PowerPoint, Google hangouts, Google docs/sheets
• Love to learn and build expertise and knowledge
• Can work as a team or independently
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